If I had to evaluate management quality in a factory, I’d focus on a few practical skills that show up every day on the shop floor:
- Communication: Are instructions clear? Do people feel listened to?
How I’d check: sit in on briefings, shadow a shift, ask employees if communication is consistent. - Leadership / people skills: Do managers motivate and support, or create fear and tension?
How I’d check: short interviews with staff, look at turnover and absenteeism, observe how managers react under pressure. - Problem-solving: When something goes wrong, do they fix root causes or just patch things up?
How I’d check: review recent incidents and how they were handled, ask for examples of improvements. - Operational understanding: Do managers actually understand the process enough to make realistic decisions?
How I’d check: walk-throughs on the line, simple “explain it to me” questions. - Ability to learn and adapt: Are they improving over time or stuck in old habits?
How I’d check: training records, recent changes implemented, openness to feedback.
Overall, I’d combine observation + staff feedback + basic metrics to get a realistic picture of how management is performing.
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